Introduction

Welcome to the Privacy Policy of Luma Agency (“we”, “us”, or “our”). We are committed to respecting the privacy of our users (“you” or “your”) who use our services (“Services”). This Privacy Policy outlines our practices concerning the collection, use, and sharing of your information through our Services, which include:

– Visiting our website at lumaagency.ma or any other site we own that links to this Privacy Policy.
– Engaging with us through sales, marketing, or events.

Should you have any questions or concerns regarding this policy or our practices, please reach out to us at contact@lumaagency.ma

Quick Summary

What personal information do we collect? We collect information that you provide us and data automatically collected when you use our Services.
– Do we process sensitive personal information? No, we do not process sensitive personal information.
– Do we receive any information from third parties? No, we do not receive information from third parties.
– How do we process your information? We process your information for service provision, improvement, security, legal compliance, and with your consent.
– Who do we share your information with? We may share your information in certain situations with specific third parties.
– How do we protect your information? We implement security measures, although no security system is impenetrable.
– What are your rights? You have rights regarding your personal information, which vary based on your location.
– How do you exercise your rights? Contact us to exercise your rights.

Full Privacy Policy

1. What Information Do We Collect?
   • Personal Information Provided by You: This includes names, email addresses, job titles, and other relevant data.
   • Information Automatically Collected: We collect data like IP addresses, browser types, device information, and usage details.
2. How Do We Process Your Information?
   • We use your information for various purposes such as marketing communications, personalized advertising, and service improvement.
3. When and With Whom Do We Share Your Personal Information?
   • Business Transfers: In case of a business sale or merger, your information may be shared.
   • Google Maps Platform APIs: We may share your location data with Google services for mapping purposes.
4. Do We Use Cookies and Other Tracking Technologies?
   • Yes, we use cookies and similar technologies for information collection and storage.

5. How Long Do We Keep Your Information?
   • We retain your information as long as necessary for the purposes outlined in this policy, unless a longer retention is required by law.
6. How Do We Keep Your Information Safe?
   • We use organizational and technical measures to protect your information, acknowledging that no system can be fully secure.
7. Do We Collect Information From Minors?
   • No, our Services are not intended for individuals under 18 years of age.
8. What Are Your Privacy Rights?
   • Depending on your location, you may have rights to access, modify, or delete your personal information.
9. Controls for Do-Not-Track Features
   • We do not currently respond to Do-Not-Track signals.
10. Do We Make Updates to This Notice?
    • Yes, we may update this policy and will notify you of significant changes.
11. How Can You Contact Us About This Notice?
    • Email us at contact@lumaagency.ma or reach us by post at our address in Morocco.
12. How Can You Review, Update, or Delete The Data We Collect From You?
    • Submit a data subject access request to review, update, or delete your personal information.

Contact Information

For any requests or questions regarding this policy, please contact us using the information below:
Luma Agency
Av hassan 2 bureaux nakhil, 1ere etage, N 9
Tétouan, Tanger Tetouan 91000
Morocco
Email: contact@lumaagency.ma